Faqs
Clipping Pathify
Is there a limit to the number of images I can submit?
No, there is no limit. You can submit as many images as you like, whether it's one, five, ten, or hundreds.
What is your typical turnaround time?
Our standard turnaround time is approximately 2 business days after we receive your photos, instructions, and payment. For photo restoration, retouching, color correction, and other advanced editing services, the turnaround time is typically 3–5 business days. During peak seasons, delivery may take up to 7–8 business days. If you have a specific deadline, please let us know when placing your order. Please note that we are closed on Sundays.
Do you offer a speedy delivery service?
Yes, we do. Our expedited delivery options allow you to receive your edited images faster. We offer delivery within 36 hours for an additional 50% of the total order cost, or within 24 hours for an additional 75%. Please note that we are closed on Sundays.
How can I request multiple variations of an edit?
Simply mention your requirements for multiple variations when submitting your order, and we will accommodate your request.
What should I do if my image file exceeds 50 MB?
If your image size is over 50 MB, please upload it to a cloud storage service like Dropbox, WeTransfer, or Google Drive, and share the link with us.
Will I need to pay extra for revisions?
If the editor did not fulfill your original request, we are happy to make the necessary corrections at no additional cost.
Do you offer discounts?
Yes, we offer discounts for both new and returning clients. You can receive a discount by applying a valid promo code. Additionally, orders exceeding $600 qualify for a 15% discount. Returning clients who have worked with us for more than six months and have placed orders totaling over $2,000 are eligible for a 30% discount on future orders placed within the following six months.
Can you work with RAW files?
Yes, we can work with RAW files. RAW images provide greater editing flexibility and often produce higher-quality results. Please note that RAW files are accepted only for advanced retouching services.
How can I reach you if I have any other questions?
We’re here to help you almost 24/7! You can reach out to us via our Facebook page or chat with our manager through the online chat feature. Additionally, you can use the contact form on our website to send us a message. For more information about our photo post-processing services, feel free to check out our photo editing blog.
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